CitSmart
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The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- Android Tablet
Features
- Customer service
- Incident Management
CitSmart information
Developed by
Central ITLicensing
Proprietary and Commercial product.Pricing
One time purchase (perpetual license) that costs $0.Alternatives
26 alternatives listedSupported Languages
- English
AlternativeTo Category
Business & Commerce
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Post comment/reviewWhat is CitSmart?
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Certified processes, so far: › Incident management › Request Fulfillment › Knowledge management › Service catalog management › Management of service levels › Change management › Release management and Implementation › Problem management › Asset and configuration management › Event management › Service Portfolio management › IT Service Continuity management › Availability management
