Cisco Contact Center is described as 'Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions' and is an app. There are more than 10 alternatives to Cisco Contact Center for Web-based, SaaS, Self-Hosted and Amazon Web Services. The best Cisco Contact Center alternative is Twilio. It's not free, so if you're looking for a free alternative, you could try Amazon Connect or Tellephant. Other great apps like Cisco Contact Center are LUCS, SendSMSGate, Anywhere365 and Videsk.
Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!
LUCS (Lean Unified Customer Services) was developed with the vision to offer companies and organizations a contact center solution from a single source and fully integrate Skype for Business. Its modular design and configuration capabilities ensure that new organizational...
Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
Dialogue management for the business enterprise that manages real-time dialogues for Microsoft Teams and Skype for Business.
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.
International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.
WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your marketing or business platform (Shopify, Woocommerce, CRM ets.) to WhatsApp easily.
Remotely is a suite of essential business applications including chat, video conferencing, office apps and more which will help you work from anywhere. The suite includes full-featured Zoho tools like Cliq, Meeting, ShowTime, WorkDrive and many more.
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