CallTools
CallTools is a cloud-based contact center solution that boosts productivity and contact rates with advanced dialers, CRM integration, and real-time reporting for sales and customer service teams.
Features
- VoiP Calls
- Voice Chat
- Phone dialer
Salesforce integration- Predictive dialer
Tags
- auto-dialer
- power-dialer
- dialer
- PBX
- Call Center Management
- Virtual Call Center
- autodialer
- sales-crm
CallTools News & Activities
Recent activities
systematica-app added CallTools as alternative to Call Center for Perfex CRM
CallTools information
Developed by
CallToolsLicensing
Proprietary and Commercial product.Pricing
Subscription that costs $0 per month.Alternatives
17 alternatives listedSupported Languages
- English
What is CallTools?
CallTools is a comprehensive cloud-based contact center platform designed to optimize both outbound and inbound communications. Equipped with advanced features like Power Dialer and Predictive Dialer, CallTools helps sales teams maximize efficiency by automating dialing and reducing downtime between calls. The platform seamlessly integrates with popular CRMs, giving agents real-time access to customer data for personalized interactions. With robust reporting and analytics, managers can track performance and make data-driven decisions to improve contact rates and productivity. CallTools also supports advanced call management features like queues and IVR routing, ensuring that customer service operations run smoothly. Scalable and flexible, CallTools is ideal for businesses looking to enhance their contact center performance while maintaining high-quality customer engagement. Whether your team works remotely or in-office, CallTools provides the tools needed to drive results and grow your business.
Comments and Reviews
Powerful and easy to use!