Brisk Support - Help Desk Software
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Cost / License
- Freemium (Pay once)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Features
- Helpdesk Ticketing
- Web-Based
Tags
- Software as a Service
- Ticketing
- it-management
- IT Helpdesk
- it-support
Brisk Support - Help Desk Software News & Activities
Recent activities
dept91 added Brisk Support - Help Desk Software as alternative to Really Simple Support
Brisk Support - Help Desk Software information
Developed by
UnknownLicensing
Proprietary and Freemium product.Pricing
One time purchase (perpetual license) that costs $0 + free version with limited functionality.Alternatives
79 alternatives listedSupported Languages
- English
What is Brisk Support - Help Desk Software?
Brisk Support is a truly global help desk solution. Easily enable built-in tools, such as automatic machine translation for incoming emails to your customer service agent’s default language and utilize machine translation to respond to your customer’s in their native language. Prioritize email tickets based on their time zone and more.
Complete Help Desk Ticketing System
Whether you have a few agents in one office or many agents spread across the globe, Brisk Support is the ultimate solution for increasing productivity and making happier customers.
¯ Assign agents to queues based on their specialties. ¯ Agents will always be working on the most important ticket. ¯ Organizes email, phone and chat tickets in one place. ¯ Track communication between team members. ¯ Enables easy search of the history of customer service inquiries. ¯ Create separate ticket queues for different products or localizations. ¯ Set up routing rules to automatically direct tickets to the correct queue. ¯ Powerful reporting features include activity by agent, queue activity, response time, resolution time and more. ¯ Send and receive support emails directly from the helpdesk.