

BotPenguin
BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.
Cost / License
- Freemium (Pay once)
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Features
- Website Monitoring
- No Coding Required
- Marketing Automation
- AI-Powered
- Chatbot Builder
Tags
- whatsapp-for-business
- Live Chat
- lead-management
- Customer Support
BotPenguin News & Activities
Recent activities
clickbot-org added BotPenguin as alternative to ClickBot
AmineSamlali added BotPenguin as alternative to WasenderApi
Danilo_Venom added BotPenguin as alternative to Outgrow
What is BotPenguin?
BotPenguin is an AI chatbot builder designed to improve customer service and sales. It allows for chatbot creation without coding knowledge and can interact across platforms like WhatsApp, Telegram, Messenger, and Instagram. It also includes a system for chatbot management and performance tracking.
BotPenguin is particularly useful for eCommerce businesses, using WhatsApp's 1.5 billion users to automate customer service and broadcast advertisements. This automation can help online retailers increase opportunities and customer satisfaction.
BotPenguin also streamlines routine tasks for eCommerce merchants, freeing them to focus on other business aspects. The chatbots provide customers with FAQs, product details, and tutorials, improving the customer experience. They can also help customers find new products, schedule appointments, or request customer service. BotPenguin offers 24/7 customer support, lead generation, and query resolution at a lower cost than traditional customer service.










Comments and Reviews
BotPenguin's AI technology is amazing. It's been able to handle all of our customer inquiries with ease and has made our customer service process smoother.
have to say that I am thoroughly impressed with Botpenguin. Its responsiveness and accuracy are truly remarkable. The bot's ability to understand and respond to a wide range of questions has made it a valuable tool in my daily life.
As a customer, my experience with BotPenguin has been great so far. The chatbot is quick to respond and provides accurate information, making it easy for me to get the answers I need. I appreciate that I can interact with the chatbot at any time, as it saves me the hassle of having to wait for a human representative to be available.
Our business has seen a significant improvement in customer service since we started using BotPenguin. Their AI chatbots are a great investment for any business looking to streamline their customer service process