BMC End User Experience Management Alternatives

BMC End User Experience Management is described as 'Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks' and is an app. There are more than 25 alternatives to BMC End User Experience Management for a variety of platforms, including Web-based, Windows, SaaS, Linux and Android apps. The best BMC End User Experience Management alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Splunk or JXplorer. Other great apps like BMC End User Experience Management are ServiceNow, Helpy.io, Trengo and Engati.

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Alternatives list

  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to BMC End User Experience Management.

    • Zendesk is the most popular commercial alternative to BMC End User Experience Management.

    • Zendesk is Paid and ProprietaryBMC End User Experience Management is also Paid and Proprietary
  2. Splunk icon

    Splunk

     28 likes
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    Splunk is software that provides unique visibility across your entire IT infrastructure from one place in real time. Only Splunk enables you to search, report, monitor and analyze streaming and historical data from any source.

    99 Splunk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    Splunk screenshot 1
     

    • Splunk is the most popular Windows, Mac & Linux alternative to BMC End User Experience Management.

    • Splunk is the most popular free alternative to BMC End User Experience Management.

    • Splunk is Freemium and ProprietaryBMC End User Experience Management is Paid and Proprietary
  4. ServiceNow icon

    ServiceNow

     5 likes
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    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    88 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1
     

    • ServiceNow is the most popular SaaS alternative to BMC End User Experience Management.

    • ServiceNow is Paid and ProprietaryBMC End User Experience Management is also Paid and Proprietary
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. JXplorer icon

    JXplorer

     5 likes
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    JXplorer is an open source LDAP browser originally developed by Computer Associates' eTrust Directory development lab. It is a standards-compliant general purpose LDAP browser that can be used to read and search any LDAP directory, or any X500 directory with an LDAP...

    10 JXplorer alternatives

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
    Search entries.
     

    • JXplorer is the most popular Open Source alternative to BMC End User Experience Management.

    • JXplorer is Free and Open SourceBMC End User Experience Management is Paid and Proprietary
  7. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    149 Helpy.io alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
     

    • Helpy.io is the most popular Self-Hosted alternative to BMC End User Experience Management.

    • Helpy.io is Freemium and Open SourceBMC End User Experience Management is Paid and Proprietary
  8. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    172 Trengo alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
     
  10. Engati icon

    Engati

     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    195 Engati alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Engati screenshot 1
     
  11. Inforobo icon

    Inforobo

     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
     
  13. SharePath Real User Monitoring icon

    SharePath Real User Monitoring

     2 likes
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    SharePath RUM (real user monitoring) Express provides a real-time view into the actual experience of your end-user, including availability, response times and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data...

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    SharePath Real User Monitoring screenshot 1
     
  14. IQLECT icon

    IQLECT

     8 likes
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    IQLECT is the creator of Ampere, a real-time big data analytics platform. Various apps for data center infrastructure monitoring, clickstream analysis, log analysis and others can be deployed on the platform.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
    The dashboard
     
  15. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
     
12 of 29 BMC End User Experience Management alternatives