BMC End User Experience Management is described as 'Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks' and is an app. There are more than 25 alternatives to BMC End User Experience Management for a variety of platforms, including Web-based, Windows, SaaS, Linux and Android apps. The best BMC End User Experience Management alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Splunk or JXplorer. Other great apps like BMC End User Experience Management are ServiceNow, Helpy.io, Trengo and Engati.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Splunk is software that provides unique visibility across your entire IT infrastructure from one place in real time. Only Splunk enables you to search, report, monitor and analyze streaming and historical data from any source.
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
JXplorer is an open source LDAP browser originally developed by Computer Associates' eTrust Directory development lab. It is a standards-compliant general purpose LDAP browser that can be used to read and search any LDAP directory, or any X500 directory with an LDAP...
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
SharePath RUM (real user monitoring) Express provides a real-time view into the actual experience of your end-user, including availability, response times and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data...
IQLECT is the creator of Ampere, a real-time big data analytics platform. Various apps for data center infrastructure monitoring, clickstream analysis, log analysis and others can be deployed on the platform.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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