

ALVAO IT Service Management
ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Auto Responder
- Reminders
- Task Time Tracking
- Helpdesk Ticketing
- Servicedesk
- IT Asset Management
Tags
- itservicemanagement
- asset-tracking
- IT Helpdesk
- Ticketing
ALVAO IT Service Management News & Activities
Recent activities
- ALVAO updated ALVAO IT Service Management
- POX updated ALVAO IT Service Management
- ALVAO updated ALVAO IT Service Management
ALVAO IT Service Management information
What is ALVAO IT Service Management?
ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA.









