Salesforce to acquire Fin for $3.6B, bringing AI agent platform
Salesforce has entered a definitive agreement to acquire Fin, a leading AI customer agent company, for approximately $3.6 billion.
The acquisition brings Intercom, Fin’s proprietary AI Agent which autonomously resolves complex customer queries across multiple channels, to Salesforce’s platform.
This move aims to expand Salesforce’s capacity to deliver autonomous service agents and accelerate AI adoption across organizations of all sizes.
- CRM System
- Paid
- Proprietary
Related news
External links
- Salesforce Signs Definitive Agreement to Acquire Fin Salesforce News • Official source
- Salesforce signs definitive agreement to acquire Fin The Intercom Blog • Official source
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