Zoho CRM is described as 'Offers on-demand CRM for managing sales, marketing, and support with advanced workflows, real-time engagement, nuanced forecasting, and AI tools' and is a CRM system in the business & commerce category. There are more than 100 alternatives to Zoho CRM for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Zoho CRM alternative is Odoo, which is both free and Open Source. Other great apps like Zoho CRM are ERPNext, HubSpot, Dolibarr and Salesforce.