Managing all the platforms for customer engagement and changelog is a lot of work for companies, especially SMEs that don’t have enough human resources.

UserJot is described as 'Tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to UserJot for a variety of platforms, including Web-based, SaaS, Self-Hosted, Linux and Mac apps. The best UserJot alternative is UserVoice. It's not free, so if you're looking for a free alternative, you could try Quackback or Fider. Other great apps like UserJot are Exofeed, UseResponse, Supahub and Ideolo.
Managing all the platforms for customer engagement and changelog is a lot of work for companies, especially SMEs that don’t have enough human resources.

Told is a SaaS solution, which allows you to create in-app surveys and collect continuous quality and quantity feedback. Create great products based on your users' feedback.

Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.




UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.




Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.



UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.




Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.




Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.




Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.



The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.


Collect, organize and respond to customer feedback and feature requests using hellonext. Extremely simple and powerful.




Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

