Tixer Connect

Tixer Connect is a customer communication and service platform that allows companies to manage all client interactions in one structured and professional environment, without forcing clients to change the way they work. Customers can continue communicating through email as usual, and every message, document, request, and appointment is automatically organized in a centralized client portal. Clients can also choose to communicate directly via the portal if they prefer. This means there is no disruption to the way they currently work, but there is now the option to enjoy a clearer overview and a more professional experience. Employees also benefit from this flexibility. They can keep replying to clients via email if that fits their workflow, while the same conversations are fully synchronized with the portal. This ensures there is no friction internally, and all communication stays in one structured place. Each customer has a clear and structured profile, with the possibility to group or split profiles per company. All shared documents, conversations, and actions are visible to both sides, so nothing ever gets buried in downloads or email threads again. Documents can easily be organized into folders, and upload zones make it simple for clients to provide files in the right place. Appointments can be booked directly through Tixer Connect. The tool syncs with calendars in real time, automatically adjusting availability and ensuring a smooth scheduling experience for both the company and the client. Most importantly, Tixer Connect removes the need for companies to invest large amounts of money in developing their own custom client portal. Instead, they can instantly create a fully personalized and branded environment without any design or coding knowledge. By simply applying their own corporate identity, companies get a streamlined, professional-looking portal that inspires trust, improves collaboration, and significantly boosts efficiency and overview for both employees and customers. In short, Tixer Connect enables businesses to work smarter, present themselves more professionally, and offer a modern customer experience, while keeping everything simple and accessible for their clients.