Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Survicate Alternatives
Survicate is described as 'Collect feedback at any customer journey stage, analyze insights with AI, use advanced targeting, embed questions in emails, and automate surveys through 1-click integrations' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Survicate for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Survicate alternative is Formbricks, which is both free and Open Source. Other great apps like Survicate are LimeSurvey, Nextcloud Forms, SurveyMonkey and Typeform.
Alternatives list
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.



Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.


PaperSurvey.io is a survey platform focusing on creating surveys for paper-based data collection with automated form processing.
You may create, distribute, scan, upload and process paper-based surveys in one place.


+1
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire



Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
- iPad


+1
Upload your designs,mockups or wireframes and organize them in projects. Share them with friends, colleagues and clients to get point specific Feedback. Giving Design Feedback is easy possible without any registration by your customers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

Apxor is the complete product intelligence platform helping build intuitive products. Understand user intent using Apxor Product Intelligence and transform the insights into personalized actions using Apxor Behavioral Cues.


+4
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.


+9
Smarter interviews with context-aware AI: Scale feedback collection and insights extraction with adaptive, human-like conversations.
Cost / License
- Free
- Proprietary
Platforms
- Online


+3
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online



































