Spoke
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Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Cost / License
- Subscription
- Proprietary
Alerts
- Discontinued
Platforms
- Online
Discontinued
The website has been removed
Features
- Helpdesk Ticketing
Slack integration
Tags
- IT Helpdesk
- service-management
- Artificial intelligence
- service-desk
Spoke News & Activities
Highlights All activities
Recent activities
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Spoke information
Developed by
Spoke Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $5 and $15 per month.Alternatives
26 alternatives listedSupported Languages
- English
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Post comment/reviewWhat is Spoke?
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
- Employees simply ask for anything they need in any of the channels they already use: Slack, email, SMS, and more. No more having to dig around or wonder who to ask for the information they need.
- If Spoke’s AI finds an answer in the included knowledge base, it automatically provides a friendly response.
- If Spoke doesn’t know the answer, it intelligently assigns a ticket to the right team in the organization.
- As people respond to tickets in Spoke’s clean, intuitive web interface, Spoke gets even smarter about responding to and routing requests.