Sidequest for Slack
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...
Cost / License
- Subscription
- Proprietary
Application type
EUPlatforms
- Online
- Slack
- Software as a Service (SaaS)
Features
Slack integration- Daily Briefings
- Power User Mode
- Task Tracking
- Helpdesk Ticketing
- Issue Tracking
Tags
- Security & Privacy
- Customer Support
- Productivity Tool
- issue-management
- tasks
- communications
- slack
Sidequest for Slack News & Activities
Recent activities
Sidequest for Slack information
Developed by
Sidequest GmbH Licensing
Proprietary and Commercial product.Pricing
Subscription that costs $0 per month.Alternatives
18 alternatives listedSupported Languages
- English
What is Sidequest for Slack?
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other in personal task inboxes. As soon as a ticket has been created, Sidequest turns into a single point of truth, so your team always has a shared understanding of the task at hand, its history and its status.
There is no need to install new software or to set up accounts, as Sidequest lives 100% inside Slack. And as Sidequest is made in Germany, your data and your users are fully protected by GDPR - one of the world's strictest data protection laws.
Comments and Reviews
Hey everyone, it's Joshua with the Sidequest team. We hope you enjoy the product we have built for you. If you have any questions, please make sure to let us know, and we will be happy to help.
We have moved our internal IT help desk over to Sidequest, and it works great for now! Looking forward to the next updates.
Please keep us in the loop about your experiences! Thanks a bunch for the review!