Pulsedesk icon
Pulsedesk icon

Pulsedesk

Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.

Pulsedesk screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • iPhone
  • iPad
  • Software as a Service (SaaS)
Pulsedesk screenshot 1
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Features

Suggest and vote on features
  1.  Real time collaboration
  2.  Task Time Tracking
  3.  Ad-free
  4.  Auto Responder
  5.  No Coding Required
  6.  Helpdesk Ticketing

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Pulsedesk information

  • Developed by

    GB flagAngry Citizen Ltd.

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $8 and $10 per month.

  • Alternatives

    8 alternatives listed

  • Supported Languages

    • English
    • Russian
    • Italian
    • Slovak
    • Portuguese

AlternativeTo Categories

Office & Productivity, Business & Commerce

Apple AppStore

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What is Pulsedesk?

Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.

What can you do with the app?

Receive notifications about inquiries coming in from various channels – email, WhatsApp, Telegram, web widgets, and client portal See entire correspondence histories along with attached files Respond to customers Add categories and tags Assign tickets and chats to agents Change the status of tickets and dialogues

This functionality will help customer service agents promptly answer your clients’ questions and keep on top of their assignments. Provide first-class support with Pulsedesk and new customers will soon be regular ones!

To create a Pulsedesk account, go to https://pulsedesk.com/ and register. A 14-day free trial period is available.

Our managers will be happy to answer all your questions!

Official Links

AppStores & Other Links

Download from iPhone App Store