OKI TOKI: Contact Center Solutions
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Improve customer service efficiency and outbound call campaigns impact with Oki-Toki call center solution: smart routing, intuitve IVR, predictive dialer.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Features
Properties
- Lightweight
- Privacy focused
Features
- Real time collaboration
- Text to Speech
- No Tracking
- Cloud Sync
- Two-factor Authentication
- Website Translation
- Full-Text Search
- Spell Checking
- VoiP Calls
- Ad-free
- IVR
- KPIs
- Virtual PBX
- Speech to text
- speech transcription
- Third party integrations
- Predictive dialer
- Email automation
- SIP
- Call Routing
- Inbound calls
Tags
- Call Center Management
- workforce-management-software
- outbound-sales-software
- contact-center-software
- multi-channel-support
- sip-trunking
- voicemail-to-text
- omnichannel-solutions
- call-center-software
- multichannel-integration
- voip-server
- Hosted PBX
- outbound-dialer
- voip-sip-softphone
- b2b-outbound-prospecting
- inbound-call-management
- Live Chat
- interactive-voice-response-ivr-menu
- call-center
- outbound-dialler
- Voicemail
- Chat
- contact-centre
- PBX
- voip-integration
- hosted-ivr
- auto-dialer
- crm-with-call-centre
- power-dialer
- acd
OKI TOKI: Contact Center Solutions News & Activities
Highlights All activities
Recent activities
systematica-app added OKI TOKI: Contact Center Solutions as alternative to Call Center for Perfex CRM
OKI TOKI: Contact Center Solutions information
Developed by
Oki-tokiLicensing
Proprietary and Commercial product.Pricing
One time purchase that costs $0, and / or subscription that costs $0 per month.Alternatives
9 alternatives listedSupported Languages
- English
- Ukrainian
- Polish
- Russian
- Turkish
- Spanish
- Armenian
- Thai
- Vietnamese
- Greek
- Portuguese
- German
- Finnish
- Bulgarian
- Georgian
- Kazakh
- Uzbek
- Romanian
- Czech
- French
- Italian
AlternativeTo Categories
Social & Communications, Business & Commerce, Security & Privacy, Education & Reference
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Post comment/reviewWhat is OKI TOKI: Contact Center Solutions?
Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.
The Cloud Contact-Center includes:
- Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach.
- Ability to share agents between projects, teams, and companies.
- Integration of Toll-free, local, and non-geographic SIP numbers.
- Handling missed calls with a specialized Callback mode.
- An employee motivation system with automatic calculation of bonuses and penalties.
- Automated KPI tracking, integrated with speech analytics and evaluation sheets.
- Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers.
- Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts, and more.