MonoChat

MonoChat is an all-in-one AI-powered communication and automation platform that enables businesses to manage all customer interactions from a single, centralized dashboard — across WhatsApp, Instagram, Facebook Messenger, Telegram, Google Business Messages, and WebChat.

Built for modern businesses seeking scalability, MonoChat goes far beyond traditional live chat systems. It combines multi-channel messaging, AI agent orchestration, and workflow automation to help teams streamline customer communication, sales, and support operations in one unified experience.

Whether you're a real estate agency scheduling appointments via WhatsApp, a dental clinic handling 24/7 inquiries through Instagram DMs, or a travel agency selling tours via Telegram — MonoChat gives you the tools to automate, personalize, and scale your conversations.

Key Capabilities: 🔁 Omnichannel Inbox: Manage conversations from all channels in one shared inbox.

🤖 AI Assistant Orchestration: Build and deploy AI agents tailored to each business scenario — from answering FAQs to generating leads or completing bookings.

🧩 Custom Integration Layer: Connect MonoChat with your existing systems (CRMs, ERPs, booking tools) using APIs or MonoChat’s JS-based custom functions.

🛠 No-Code Flow Builder: Design intelligent customer journeys using complex event processing — rule-based, AI-driven, or hybrid.

💬 Hybrid Agent Support: Seamlessly switch between AI agents and human agents, ensuring personalized service at scale.

📈 Custom Dashboards & Reporting: Track metrics, build dashboards, and monitor conversation performance across channels.

Why Businesses Choose MonoChat:

• Speed-to-launch: Set up an AI-powered chatbot and start engaging customers in under 15 minutes.
• Built-in AI App Store (MonoStore): Choose from industry-specific AI bots tailored for real estate, automotive, clinics, NGOs, and more.
• No developer dependency: Empower business teams to build and deploy without writing code.
• Flexible monetization: Subscription plans, support tiers, and usage-based billing supported out of the box.

MonoChat is already trusted by companies in real estate, healthcare, tourism, automotive, and nonprofit sectors to automate conversations, generate leads, and boost conversions — all without the need for a website.

If you’re looking to turn every message into an opportunity — fast, smart, and at scale — MonoChat is the platform built for you.