KnowledgeBase AlternativesHelp Desk Platforms and other similar apps like KnowledgeBase

KnowledgeBase is described as 'Intuitive software lets teams and customers organize, access, and share FAQs, articles, and multimedia help docs, supporting self-service and custom branding' and is a Help Desk platform in the business & commerce category. There are seven alternatives to KnowledgeBase for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best KnowledgeBase alternative is Help Scout. It's not free, so if you're looking for a free alternative, you could try UseWhale. Other great apps like KnowledgeBase are KnowledgeOwl, Document360, Helpjuice and HelpCenter.io.

More about KnowledgeBase
Copy a direct link to this comment to your clipboard
KnowledgeBase alternatives page was last updated

Alternatives list

  1. Help Scout icon

    Help Scout

     29 likes
    Copy a direct link to this comment to your clipboard

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     

    • Help Scout is the most popular Web-based, Android, iPhone & iPad alternative to KnowledgeBase.

    • Help Scout is the most popular commercial alternative to KnowledgeBase.

    • Help Scout is Paid and ProprietaryKnowledgeBase is also Paid and Proprietary
  2. KnowledgeOwl icon

    KnowledgeOwl

     2 likes
    Copy a direct link to this comment to your clipboard

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    KnowledgeOwl Custom Theme
     

    • KnowledgeOwl is the most popular Windows, Mac & Linux alternative to KnowledgeBase.

    • KnowledgeOwl is Paid and ProprietaryKnowledgeBase is also Paid and Proprietary
  4. Document360 icon

    Document360

     13 likes
    Copy a direct link to this comment to your clipboard

    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    55 Document360 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Document360 screenshot 1
     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. Helpjuice icon

    Helpjuice

     15 likes
    Copy a direct link to this comment to your clipboard

    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    52 Helpjuice alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Helpjuice screenshot 1
     
  7. HelpCenter.io icon

    HelpCenter.io

     4 likes
    Copy a direct link to this comment to your clipboard

    Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HelpCenter.io screenshot 1
     
  8. UseWhale icon

    UseWhale

     Like
    Copy a direct link to this comment to your clipboard

    Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • Software as a Service (SaaS)
    • Android Tablet
    • iPhone
    • iPad
    UseWhale screenshot 1
    UseWhale screenshot 2
    UseWhale screenshot 3
     

    • UseWhale is the most popular free alternative to KnowledgeBase.

    • UseWhale is Freemium and ProprietaryKnowledgeBase is Paid and Proprietary
    • UseWhale is Privacy focusedKnowledgeBase is not according to our users
  10. Really Simple Support icon

    Really Simple Support

     Like
    Copy a direct link to this comment to your clipboard

    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Embeddable support form in your website
     
7 of 7 KnowledgeBase alternatives