JivoChat
Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
Features
- VoiP Calls
Instagram integration- Live Support Chat
- Voice Chat
JivoChat News & Activities
Recent News
Recent activities
- Fla updated JivoChat
elias-anttalainen added JivoChat as alternative to Easybook - Live Chat & AI Chatbot
vingt4sur7 added JivoChat as alternative to 24sur7.support
What is JivoChat?
JivoChat is a business messaging tool designed for e-commerce websites. It provides a unified platform for all customer interactions, including live chat, social media, emails, and phone calls. The software includes CRM capabilities for managing customer service operations and tracks all communication history with clients. It also offers real-time visitor tracking and intelligent triggers for timely customer engagement. JivoChat also includes telephony features, allowing the purchase and connection of phone numbers for calls via the Jivo app. Integrating JivoChat into your website can enhance your conversion rate, with 24/7 support provided for a seamless user experience.
JivoChat Videos
JivoChat information
Developed by
JivoChat Licensing
Proprietary and Freemium product.Pricing
Subscription that costs up to $29 per month + free version with limited functionality.Alternatives
63 alternatives listedSupported Languages
- English
- Portuguese
- Russian
- Spanish
- Turkish
AlternativeTo Categories
Social & Communications, Business & Commerce, Network & AdminApple AppStore
- Updated
- 4.7 avg rating
Comments and Reviews
I was looking for an alternative to intercom and tawk; than the multi channel part got me.
JivoChat claim "200k+ businesses trust Jivo" and "#3 in the world by amount of users" without date at https://www.jivochat.com.
JivoChat claims "more than 290.000 users" at https://wordpress.org/plugins/jivochat. The same page says 30,000+ active installations...
JivoChat is easy-to-use and help me to increase my sales. It's awesome to gather clients' info during the chat without bothering them, Jivo helps me to drive my sales up.
They have a nice CRM and I can connect a chatbot to help me during the offline hours — that saves my time and make our clients' life easier.