ICTContact Alternatives
Apps similar to ICTContact include Five9. It's paid, but VICIdial Contact Center Suite is free. Other options are Voiptime Cloud Call Center and uContact. In total there are four Contact Managers like ICTContact for the web, Mac, Windows, Linux and iPhone.
Alternatives list
VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
Cost / License
- Free
- Open Source
Platforms
- Mac
- Windows
- Linux
- Online
United States
+1
Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Ukraine
+3
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+3
