Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
United States
ICTContact Alternatives
ICTContact is described as 'Dvance contact center solution featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support, inbound and outbound communications, unified communications' and is an app. There are four alternatives to ICTContact for a variety of platforms, including Web-based, Windows, iPad, iPhone and Linux apps. The best ICTContact alternative is Five9. It's not free, so if you're looking for a free alternative, you could try VICIdial Contact Center Suite. Other great apps like ICTContact are Voiptime Cloud Call Center and uContact.
Alternatives list
VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
Cost / License
- Free
- Open Source
Platforms
- Mac
- Windows
- Linux
- Online
+1
Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...
Cost / License
- Paid
- Proprietary
Platforms
- Online
+3
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+3
Ukraine
