Heymarket
4 likes
Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Zapier
- Apple Watch
- Google Chrome
- Google Drive
- Slack
- Google AdWords
Features
Integrations
Slack
Zapier
Facebook
Google Drive
Features
- Tokenization
- Text messaging
- SMS Messaging
- Sync Contacts
- Customer service
- Permission system
- Team Collaboration
Tags
- Customer Support
- Messaging
- team-communication
- business-chat
- support-software
- marketing
- Sales
Heymarket News & Activities
Highlights All activities
Recent activities
No activities found.
Heymarket information
Developed by
Common Sun, Inc. Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $29 and $99 per month.Alternatives
26 alternatives listedSupported Languages
- English
AlternativeTo Categories
Office & Productivity, Social & Communications, Remote Work & Education, Business & CommerceApple AppStore
- Updated
- 3.23 avg rating
What is Heymarket?
Business text messaging for your team! Subscription includes unlimited users.
Get shared phone numbers and inboxes for your team to track messages. Great for customer support, sales, marketing, and operations. Nothing for your customers to install. They get normal text messages and Facebook messages.
CUSTOMER SUPPORT
- A shared inbox where your team can share messages and replies
- Open or close chats to keep your queue clear
- Triage chats by assigning them to agents
- Create multiple inboxes to organize chats by department, by region, or anything else
- Templates with text, photos, links, and merge tokens allow you to reuse personalized messages
- Set reminders and scheduled message and never forget to follow up with a customer
- See when team members are viewing a chat or typing a reply
- Add and share private notes about each contact
MARKETING
- Organize contacts into lists and send them private, personalized text messages. Each text is treated as a 1-on-1 message - like a Bcc: email
- Personalize messages with merge tokens like "first name" or custom fields
- Campaigns can send a sequence of message on schedule you determine
- Schedule messages to be sent at a specific date and time
- Reports to check the status of messages sent to each list
SALES
- Capture & reply to leads from your website
- Set reminders to follow up with each lead
- Works with your existing CRM
WORKS THE WAY YOU DO
- Heymarket's award winning mobile apps work in sync Heymarket Web in any web browser
- Do not disturb to control work-related notifications
- Integrates with Zapier, Facebook, your website, Slack, Google AdWords, and Google My Business
ADMINISTRATIVE FEATURES
- Auto reply based on a schedule or at all times
- Set call forwarding for incoming calls
- Select which team members have access to specific inboxes
- Export chats for reporting or auditing
- Manage custom fields
- Subscribe for your entire team with a corporate credit card
Comments and Reviews
I have tried several text messaging tools for my team. Heymarket is the easiest to use and is packed with features that makes it easy for my team to text customers. Great app and highly recommended. We use it to coordinate deliveries from vendors and suppliers.
Easy to get started for me and my team. Glad that it works between mobile apps and web browser. Has helped my team be more responsive with customers over SMS and gives me the needed control.