HelpCenter.io Alternatives

HelpCenter.io is described as 'Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case' and is an app in the business & commerce category. There are eight alternatives to HelpCenter.io for a variety of platforms, including Web-based, Self-Hosted, SaaS, Google Chrome and UNIX Web Browser apps. The best HelpCenter.io alternative is KnowledgeBase. It's not free, so if you're looking for a free alternative, you could try SlimFAQ or HelpSite.io. Other great apps like HelpCenter.io are Helpjuice, AppFaqs, Document360 and HelpDocs.

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Alternatives list

  1. KnowledgeBase icon

    KnowledgeBase

     1 like
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    Knowledge platform organizes support, product, and service information with customizable branding and multimedia-rich articles. Enables self-service via a help center, integrates with chat tools, provides analytics, and supports 24/7 access to resources for teams and customers.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    KB from the guest/customer side + KnowledgeBase booster inside chat widget
     

    • KnowledgeBase is the most popular Web-based & SaaS alternative to HelpCenter.io.

    • KnowledgeBase is the most popular commercial alternative to HelpCenter.io.

    • KnowledgeBase is Paid and ProprietaryHelpCenter.io is also Paid and Proprietary
  2. Helpjuice icon

    Helpjuice

     15 likes
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    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    52 Helpjuice alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Helpjuice screenshot 1
     
  4. SlimFAQ icon

    SlimFAQ

     2 likes
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    Build a FAQ quickly and easily for your website or application.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    SlimFAQ screenshot 1
     

    • SlimFAQ is the most popular Self-Hosted alternative to HelpCenter.io.

    • SlimFAQ is the most popular free alternative to HelpCenter.io.

    • SlimFAQ is Freemium and ProprietaryHelpCenter.io is Paid and Proprietary
  5. AppFaqs icon

    AppFaqs

     1 like
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    In-App FAQs to decrease customer support tickets.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    AppFaqs screenshot 1
     
  6. Document360 icon

    Document360

     13 likes
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    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    55 Document360 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Document360 screenshot 1
     
  7. HelpDocs icon

    HelpDocs

     2 likes
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    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)
    HelpDocs screenshot 1
     
  9. HelpSite.io icon

    HelpSite.io

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    HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

    45 HelpSite.io alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpSite.io screenshot 1
     
  10. Malcolm! icon

    Malcolm!

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    Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    An example of a customer facing fully branded form (workflow)
     
8 of 8 HelpCenter.io alternatives