ShadowAide provides Net Promoter Score (NPS) surveys for SaaS applications to measure and improve user acquisition, engagement, and reduce churn.
Freshsurvey Alternatives
Freshsurvey is described as 'Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions' and is a Survey Creator in the business & commerce category. There are more than 25 alternatives to Freshsurvey for a variety of platforms, including Web-based, SaaS, Windows, Linux and Chrome OS apps. The best Freshsurvey alternative is UserVoice. It's not free, so if you're looking for a free alternative, you could try SurveyMonkey or SurveyGenie. Other great apps like Freshsurvey are Opin, Fairing, SurveySparrow and LogicForm.
Alternatives list
Cloud-based, fully managed research platform that delivers professional polling and analytics without the overhead of an in-house research department.
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Online

Convert customers into promoters. Boost your business by tracking and growing customer happiness with Positively and Net Promoter Score®. Collect and analyze feedback from your customers in real-time on e-mail and web.


Ask Inline helps teams create and automate great customer feedback campaigns using in-app or email based NPS and CSAT surveys.


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SightMill is an innovative platform to help you manage Net Promoter Score (NPS) surveys and so understand, act on and drive customer engagement.
Cost / License
- Paid
- Proprietary
Platforms
- Online

loyalnow is a NPS platform for SaaS business to learn fast how to improve Customer Satisfaction



LoopingBack enables video as a message and response type for surveys, emails, stand ups, and other communications. It also uses AI to help users get from collection of information to results faster.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online



AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.
Cost / License
- Subscription
- Proprietary
Platforms
- Online


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Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Chrome OS
- Software as a Service (SaaS)


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Nicereply is the most popular Mac & Linux alternative to Freshsurvey.
- Nicereply is Paid and Proprietary
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


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Revuloop uses AI to instantly generate surveys from simple descriptions and provides real-time analytics, eliminating the time-consuming process of manually creating survey questions.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


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Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.
It integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.


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