FeedbackRig is a platform that helps businesses to increase Customer Satisfaction using AI-driven actionable insights.
FeedbackRig allows businesses to listen to their customer about whether they are satisfied or dissatisfied with a product or service and about overall experience they had with a company using one-question survey.
Here’s how it can help your business:
- > Measure and Improve customer satisfaction
- > Create the best customer experience
- > Helps to improve customer retention
- > Provides you actionable insights that helps taking business decisions
- > We offer multiple channels (InApp, Web and Email ) and methods ( NPS, Classic Five Star, Smileys
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There’s no need to monitor every feedback (thanks to our AI-bots) which automatically identify most unhappy/toxic customers and areas that need your attention.
It also supports many enterprise grade features such as Custom Domain, Custom Branding, Multiple Administrators and 3rd party integration.