Comm100 Live Chat
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
Features
- Dark Mode
- Real time collaboration
- Screen Sharing
- Customer Segmentation
- Extensible by Plugins/Extensions
- No Coding Required
- Two-factor Authentication
- Calendar Integration
- Spell Checking
- VoiP Calls
- Live Support Chat
- AI-Powered
- Online chat
- Customer service
- Team Collaboration
Tags
- Customer Support
- help-chat
- Mobile Apps
- live-help
- Live Chat
- granular-permission-setting
- Video Chat
Comm100 Live Chat News & Activities
Recent News
Recent activities
- annacheung updated Comm100 Live Chat
sdotdev added Comm100 Live Chat as alternative to CustoQ
nick_f added Comm100 Live Chat as alternative to coreAI
BotEngine added Comm100 Live Chat as alternative to Text App
BranStone added Comm100 Live Chat as alternative to EasyFAQ
jason-gray added Comm100 Live Chat as alternative to VooChat
leewenjie added Comm100 Live Chat as alternative to AI Desk- POX added Help Desk as a feature to Comm100 Live Chat
- annacheung updated Comm100 Live Chat
- annacheung updated Comm100 Live Chat
What is Comm100 Live Chat?
Comm100 Live Chat is a real-time chat solution that helps more than 3,275 organizations around the world engage with their customers for fast, personalized support. Built for productivity and security, the platform centralizes conversations, chat history, and visitor context in a unified console so agents can respond efficiently and with full visibility.
Comm100 Live Chat supports both proactive and reactive engagement, empowering teams to start conversations based on visitor behavior or respond to incoming inquiries. Advanced features include multilingual support and real-time translation, enabling personalized experiences for global audiences. Audio and video chat, screen and file sharing, and a customizable chat window help deepen engagement and reduce resolution time.
Comm100 Live Chat enhances agent productivity with intelligent assistance, rich reporting, and performance insights that surface trends and help teams optimize workflows. Scalable, secure, and easily integrated into your support stack, Comm100 Live Chat enables stronger relationships, improved customer satisfaction, and dependable, real-time support at scale.
Comm100 Live Chat information
Developed by
Comm100 Live Chat Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $31 and $55 per month.Alternatives
95 alternatives listedSupported Languages
- English
- Chinese
- Spanish
- French
- German
- Japanese
- Russian
- Italian
- Portuguese
- Dutch
- Bulgarian
- Turkish
- Greek
AlternativeTo Categories
Business & Commerce, Office & Productivity, Remote Work & Education, Social & Communications, Security & PrivacyApple AppStore
- Updated
- 4.43 avg rating
Comments and Reviews
It seems Comm100 is not well known as a great alternative to enterprise solutions liveperson and boldchat. Although it also can be an alternative for more low end chat solutions for SMB, it really stands out by its very rich enterprise feature set with advanced routing, agent productivity management, rich "in-chat" data provisioning and customization/integrations.
Hi everyone! I would also like to introduce to you Offerchat! It is a live chat tool for your websites! For me it is the alternative to Comm100 live chat tool. You may check their website: https://offerchat.com :)
The visitors come to my websites speaking different languages so I need a product that offers different languages options. This live chat works. It provides 10 languages at presents, including English, Spanish, Portuguese, German, Japanese, Russian, Simplified Chinese, French, Dutch and Bulgarian. I have learnt from their official website that more options are on the way. I used to find it difficult to find a software that enables me to change the interface texts and system messages of the visitor side windows, I finally find one. I sincerely recommend this live chat here!
My company is a medical company. Many of the visitors come to our website are patients with a lot of questions to ask. We used to set a submission area for the visitors to communicate with our experts. However, it works too slowly and is not convenient to use. Latter, we tried some other live chat but they finally turned out to be useless. However, this software helps a lot! It gives customers a feel of real interaction with a real person – that their concerns aren’t being ignored. We can communicate with our patients fluently.
Hi everyone! I would also like to introduce to you Offerchat! It is a live chat tool for your websites! Their website: https://offerchat.com
This is an excellent software! The author has done a lot consideration from we users’ stand! For example: we can store the usually used messages and URLs for convenient, and we can personalize the chat button, chat window, etc. with my branding and style, an other point is that we can have different live chat styles and processes to match the look and feel of each individual website and conveniently manage operators, chats, reports and content in one account though we have more than one website.