Cisco Contact Center icon
Cisco Contact Center icon

Cisco Contact Center

Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions.

Cost / License

  • Pay once
  • Proprietary

Platforms

  • Online
  • Software as a Service (SaaS)
Alternatives  
-
No reviews
0likes
0comments
10alternatives
0news articles

Features

Suggest and vote on features
No features, maybe you want to suggest one?

 Tags

  • call-center

Cisco Contact Center News & Activities

Highlights All activities

Recent activities

No activities found.

Cisco Contact Center information

  • Developed by

    Unknown

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase (perpetual license) that costs $0.

  • Alternatives

    10 alternatives listed

  • Supported Languages

    • English
Cisco Contact Center was added to AlternativeTo by DzmitryLahoda on and this page was last updated .
No comments or reviews, maybe you want to be first?
Post comment/review

What is Cisco Contact Center?

Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions. Learn how Cisco is driving the evolution of care to deliver personalized customer experiences. ncrease customer loyalty and lifetime value Cognitive customer experiences Cognitive customer experiences Infuse your contact center with AI and data to create contextual and predictive customer experiences.

Omnichannel engagement Omnichannel engagement Engage with customers on every channel from a single intuitive agent desktop.

Customer insight Customer insight Use cloud data analytics to learn about your customers so you can improve intimacy, loyalty, and customer lifetime value.

Cloud innovation Cloud innovation Migrate to a cloud contact center solution in a thoughtful, cost-effective, and innovative way.

Collaboration-enabled Collaboration-enabled Improve first contact resolution by giving your agents quick access to subject matter experts with built-in collaboration.

Agent optimization Agent optimization Leverage your agents more efficiently across locations and reduce overall agent costs.

Official Links