CBA Live Assist On-Premise
CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.
Features
Properties
- Privacy focused
Features
- Co-browsing
- On-premises software
- Video Calling
- Live chat for websites
- Integrated File Sharing
- Ad-free
- Live Support Chat
- Customer service
- Real time collaboration
- Screen Sharing
- Auto Responder
- Desktop Sharing
- VoiP Calls
- Marketing Automation
- Support for @mentions
- No Tracking
- Dark Mode
- No registration required
- Two-factor Authentication
- Website Chat Widget
Tags
- Customer Support
- real-time-customer-service
- Video Chat
- omnichannel-support-software
- private-cloud
- customer-service-software
- Live Chat
- website-chatbot
- secure-connection
- mobile-sdk
CBA Live Assist On-Premise News & Activities
Recent activities
What is CBA Live Assist On-Premise?
CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud, it offers full control while maintaining high-security standards.
Features include co-browsing, audio, and video conversations, allowing agents to guide customers through web or mobile applications seamlessly. Its advanced media capabilities ensure reliable performance, even in challenging network conditions.
CBA Live Assist can integrate seamlessly with Cisco Connect and other Cisco solutions. It also provides an SDK for app development.
With a global team across EMEA, the US, and APAC, CBA is committed to driving customer-centric growth, delivering business-driven solutions, and fostering agile innovation. Elevate your customer interactions with CBA Live Assist On-Premise—where security meets seamless collaboration.
CBA Live Assist On-Premise Videos
CBA Live Assist On-Premise information
Developed by
Communication Business Avenue Licensing
Proprietary and Commercial product.Pricing
Subscription that costs $0 per month.Alternatives
19 alternatives listedSupported Languages
- English
- Japanese
- German
- Dutch
- Spanish
- French
- Italian
Comments and Reviews
What I like about CBA Live Assist On-Premise is that it provides real-time customer support while keeping sensitive data secure. Its on-premise setup also allows for customization and compliance with industry regulations, making it a reliable solution for businesses focused on security and efficient service.
This software is a great addition to adding video to existing Cisco and Avaya voice calls. Modern, safe and up to date with both On Prem and On Cloud options available.
A really handy app for customer support that works well on both mobile and web platforms. It connects easily with existing support tools like Cisco and works well with various contact centers. Plus, developers can quickly add it to apps with just a bit of coding.
This solution is a perfect fit for the financial and public sectors. As an on-premise tool data and information remains within control and not in a cloud.
Best software in this area
CBA LiveAssist is very good for customer online support center. It can have video calls and agents can assist customers with co-browsing, input delegation, and other unique techniques. In Japan, banks are using this system.