AMMYY Admin

Very poor.

I could only get it to work for about 30 seconds. After that, it times out and shuts itself down. I liased with the support person to try and resolve it, nothing worked. Tried turning off firewall, uninstalling, re-installing, nothing worked. Bear in mind I am a web developer and not a novice user.

I have asked for a refund, but they are ignoring me. I would stay away if I were you, I have invested a couple of hours trying to get it to work and now it appears they will not refund.

does not require installation, easy to use

I've been testing Ammyy Admin for several months now as part of evaluation to use this on larger scale. Compared to other products alike TeamViewer or LogMeIn; both are market leaders in remote assistant. I felt Ammyy Admin lags quite a bit. Here are some of the Pros/Cons:

Pros: Free for personal use, connection speed is generally good, small file download, easy access for users and administrators, ability to interact with UAC (had issues with Win8 UAC), Works from Safe Mode with Network Support.

Cons: No ability to reboot and reconnect, lacks support for DOS Full screen, Poor customer support, Chat function is basic, Limited remote keys (ctrl+shift+esc?). Dangerous security problem (see below for more info)

In regard to the security issue with Ammyy Admin. Once a user download the executable and run it, they are presented with their own ID on the left side of the screen. Once they do provide that ID to the Help Desk, the person can then initiate a connection to their system. The user must hit on the accept button to allow the connection.

Because the ID is comprised of 8 digits that auto increments for each new client, hackers have been targeting machines using the incremented IDs. Even though the user is presented with a box to accept, they would typically think it is their support person trying to access the system.

I've had many cases when a malicious person had attempted to connect to a new machine even before I was able to connect.

Ammyy Admin need to implement a safety feature like a double # or a more cryptic code to prevent these attacks. As a safety note, never leave Ammyy Admin on.

Most of the time, after disconnecting from a user PC, Ammyy Admin remains on. The user has to actually click the (X) box to close it. This should be changed to force the program to close upon user disconnection, or else risk being targeted by attackers.

To summarize, nice little program that is good for infrequent use. I think for the more avid users, there are potentially better applications if cost is not an issue.

i love ammyy admin, the easiest way to remote connect!

from a teamviewer lover.

Whatever you say ammyy admin is the easiest way to first run session.
Nothing else can provide 3 clicks connection (application start, ID's exchange, connection confirmation).

Basically for this reason we use it for our helpdesk and netmeetings.

I use Ammyy Admin and I'm happy. I used before Teamviewer and I chose Ammyy because is smaller, easiest to use, when I transfer files it loads drive disks instantaneous, not like teamviewer, etc...

I bought a 1 year license.
After 6 months, Ammyy has stopped working for me, saying "your free license has expired". What free license! I PAID for the damn thing! I want the remainder on my 6 months!

Ammyy works really well, and is slightly easier to use than TeamViewer.
It is free, but if you want to pay for it, the price for home use is perfectly reasonable.

The only problem is that, when you connect to another computer, it opens a browser page with their web site, trying to get you to buy it, Very annoying. This happens even though I DID pay for mine! I had to install a firewall (Comodo) just to keep Ammyy from opening a new browser tab each time.

But, here is the really scary part: one day my anti-virus (AVG) decided that Ammyy was a Trojan horse, and uninstalled it from my hard drive! Eventually things were cleared out, and now AVG allows me to use Ammyy. But I can't shake that feeling that, somewhere in Russia, a spy is looking at all my work through Ammyy. Creepy!

It's similar to teamviewer, but smaller and you don't need to install it on Windows.
It uses the concept of ID (kind of pin number).

By default, you can connect using public routers. But there are some features missing I hope russians guys create later:

• specify a password for your ID
• It lacks some wizard or details instructions for configuring a private router.
• a way to add new public routers

I don't recommend AMMYY at all.I've used it but ran into several problems.One of them being the use of their servers located in Russia somewhere.But the worst part was their usage limit.
While they say it's free for non-commercial use, that is only temporary.
You may want to check the forum - I was one to first comment on this way back in Feb 2009.
http://forum.ammyy.com/viewtopic.php?f=2&t=341
Subsequently there have been many posts regarding this.Here's just one of many
http://forum.ammyy.com/viewtopic.php?f=2&t=705
Also I would never use this for business purposes - the risk of industrial espionage is too great.
It's not that difficult to lift traffic packets off the server if monitored to a specific address or addresses.
Just my take on it.I just won't use it ever again.

You don't need to register or install to use the software, still you can't remote control if the Windows machine is locked (Win+L).