Amazon Connect
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Software as a Service (SaaS)
- Amazon Web Services
Features
Tags
- contact-center-software
- sales-pipeline
- Sales
Amazon Connect News & Activities
Recent News
- Maoholguin published news article about Amazon Web Services
Massive AWS global outage disrupts major platforms for hours, some services still affectedA major outage hit Amazon Web Services early this morning, disrupting critical cloud infrastructure...
Recent activities
POX added Amazon Connect as alternative to TextBee
aseques added Amazon Connect as alternative to Vonage
Amazon Connect information
Developed by
Amazon Licensing
Proprietary and Freemium product.Pricing
Subscription that costs $0 per month + free version with limited functionality.Alternatives
16 alternatives listedSupported Languages
- English
What is Amazon Connect?
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
Set up a cloud contact center in just a few clicks and onboard agents to help customers right away.
Improve agent productivity and customer experience across voice and digital channels with the all-in-one, AI- and ML-powered contact center.
Easily scale up or down to meet customer demand, with the flexibility to onboard tens of thousands of agents working from anywhere.
Save up to 80% compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges.