Slack introduces Slack GPT, its vision for generative and conversational AI

Slack, the popular communication platform used by millions of teams worldwide, has announced the launch of Slack GPT, their vision for generative AI in Slack. Slack GPT is set to include several tools and features that will revolutionize the way teams communicate and collaborate.

One of the key features of Slack GPT is an AI-ready platform that will allow users to integrate and automate with their language model of choice, whether they use partner-built apps like OpenAI's ChatGPT or Anthropic's Claude or build their own custom integration. This will enable teams to work more efficiently and effectively by automating repetitive tasks and streamlining workflows.

In addition to the AI-ready platform, Slack GPT will also include a set of AI features built directly into Slack, such as AI-powered conversation summaries and writing assistance. This will help users to better understand and analyze their communication data, as well as improve their writing skills and productivity.

Slack GPT will also feature a new Einstein GPT app that allows users to surface AI-powered customer insights from trusted Salesforce Customer 360 data and Data Cloud. This will enable teams to better understand their customers and make data-driven decisions that will drive business growth.

According to Lidiane Jones, Slack CEO, “the real power of Slack GPT is it enables AI to act on valuable data from a company's most trusted resource: its own internal knowledge”. This means that teams will be able to leverage the knowledge and expertise of their colleagues and use AI to extract valuable insights that can help them make better decisions and achieve their goals.

Overall, Slack GPT represents a major step forward in the evolution of communication and collaboration tools. By combining the power of AI with the flexibility and ease-of-use of Slack, teams will be able to work more efficiently, make better decisions, and achieve their goals faster than ever before.