Apr 5, 2023 at 4:07 PM Google Drive makes u-turn on file limit after users drive them up the wall
Just a few weeks ago, we reported on Google Drive's controversial decision to introduce a file creation limit of five million items, a move that didn't sit well with some of the cloud storage service's paying customers. Google One users, in particular, were hit hard, as those who subscribed to the 2TB or 5TB plans felt that their money should entitle them to store as many files as they want. To make matters worse, the company didn't proactively communicate the change, leading to confusion and frustration among users.
In response to the backlash, Google Drive has now announced that it's rolling back the controversial update. In a tweet, the company referred to it as a "system update to Drive item limits" and said that it was intended to "preserve stability and optimize performance." However, the lack of communication was one of the biggest issues, and Google Drive has promised to be more proactive in the future. We can only hope that the company will offer a clearer line of communication if it decides to pursue similar performance optimizations in the future.
This move is a welcome relief for those who rely on Google Drive for their file storage needs. With the limit now removed, users can continue to store their files without worrying about hitting a cap. While the original intention may have been to optimize server infrastructure, it's clear that the backlash from paying customers was a powerful motivator for change.
