WATI
Web CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Chatbot Builder
- Integration with CRMs
- Team Collaboration
- Shared inbox
WATI News & Activities
Recent News
Recent activities
Crio added WATI as alternative to OnReply.ai
alejandrobog added WATI as alternative to Aurora Inbox
mahidhark added WATI as alternative to WhatsScale
WATI information
Developed by
Clare.AI Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $59 and $279 per month.Alternatives
74 alternatives listedSupported Languages
- English
AlternativeTo Categories
Office & Productivity, Remote Work & EducationApple AppStore
- Updated
- 3.53 avg rating
What is WATI?
WATI is a web-based application that helps businesses interact with customers through WhatsApp. As an Official Business Partner for WhatsApp CRM Business Accounts, it aids in expanding business reach and engagement. It provides features like personalized communication through WhatsApp Business API, automating business processes such as marketing, sales, service, and support. Businesses can broadcast campaigns, engage audiences with high response messages, and personalize communication to targeted groups.
WATI also includes a chatbot creation feature for instant responses to common inquiries, enhancing sales conversion. A shared team inbox allows multiple team members to provide customer support. It integrates with other platforms for swift customer context and enables post-sales communications such as order updates and support requests resolution via WhatsApp.
Comments and Reviews
One of the few WhatsApp products that has mobile apps.
Powerful WhatsApp CRM with all features that I need.