Unit.chat is described as 'collects messages and reviews from your customers at various sites or social media and sends all the information into one Slack interface, from which you can quickly and easily respond to any request' and is an app in the Social & Communications category. There are three alternatives to Unit.chat for a variety of platforms, including Mac, Online / Web-based, Windows, Self-Hosted solutions and Slack. The best alternative is Drift, which is free. Other great apps like Unit.chat are Chatlio (Paid) and Slaask (Paid).
Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.
Chatlio is the first and best app to let you talk to your website visitors and users directly from Slack. Setup takes less than 1 minute and provides you with a chat widget to put anywhere you want on your site.
Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go.