Our Story
Reviews should be easy and affordable: That's our vision. In 2013, TrustSpot co-founders Ryan Haidinger & Larry VanDenHandel were managing medium sized eCommerce companies and hated the existing review solutions available. They knew that reviews and user generated content were a pillar of growth and conversion rate optimization, but found the status quo of review solutions to be not only overpriced; but poorly designed. Whether you're an eCommerce store, a mortgage company, an online service, or an offline service: you will love our review solution because it's built by business owners for business owners. That's our guarantee.
If you're a small business, its imperative to run a lean operation to make sure dollars are spent in the right spots to maximize ROI. Other review solutions come with 3 common frustrations: Lack of Features, High Price, and Poor Support. Our vision is to provide a robust, feature rich marketing system that's affordable, hands off, and provides immediate access to amazing support. TrustSpot was founded in 2015 to delivery this vision.
While other companies primarily invest in sales personnel to give companies "the hard sell" and try to mislead people into signing long contracts; We invest in R&D and support. Our competitors cost $600+ per month because their staff is 90% sales; their life goal is to do whatever it takes to get you locked into a contract, cash their check, then vanish. We invest in support and great features: not an army of salesmen. That's the TrustSpot difference and we're proud to be the only review platform with 365 day live chat and never require contracts.
Despite being a "new entry" in the market, TrustSpot has established itself in the reviews industry for both company & product reviews to take on the incumbent giants. It just goes to prove that by offering a good product, pricing, and customer service - anything is possible.
United States
vednig12 added TrustSpot as alternative to RapidFeedback
Comments and Reviews
Was looking for a free review collection solution. Resellerratings and Trustpilot lie and pretend to offer a free option: they don't. Their "free" solutions are basically nothing... random people can spam your public review profile, that's about all you get for free with those 2.
TrustSpot has a feature full free tier which is why I, (as a cheapo) went with it. I use Woocommerce (free also) and trustspot had a plugin so it was easy setup.
TrustSpot has played a crucial role in elevating Party Plexx's reputation through authentic customer reviews. Its user-friendly platform, review verification process, review management tools, and valuable analytics have helped us build trust with our clients and attract new customers. We highly recommend TrustSpot to businesses looking to showcase their credibility and provide transparency through trustworthy customer feedback.
Worth checking out... nice service with a free option.
I looked around a ton and ended up with TrustSpot. They are so friendly and helpful with onboarding and any questions I had. It's extremely affordable, which for someone who's just starting out is crucial. I run a subscription box company so customer reviews are the most important thing I can do to develop my brand and general online credibility. People love to read reviews.
It's the best option for companies starting out because of their free plan and lack of annual contracts. I got up and running in just a few minutes using their woocommerce app. Everything is automated, I sit back and collect reviews and they automatically synch to my onsite badge and tab.
Found these guys via Reddit .. great pricing .. can't argue with Free! Lovely Staff as well