SparkCentral is described as 'Deliver amazing customer experiences at scale across any messaging channel' and is a customer feedback manager in the business & commerce category. There are three alternatives to SparkCentral, not only websites but also apps for SaaS. The best SparkCentral alternative is RingCentral Engage Digital. Other great sites and apps similar to SparkCentral are Respond and Conversocial.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.
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