SmartCRM by Binotel icon
SmartCRM by Binotel icon

SmartCRM by Binotel

SmartCRM by Binotel is a cloud-based CRM for SMBs, automating sales pipelines, client tracking, and telephony to streamline deals, reduce manual tasks, and provide actionable analytics for efficient team performance.

Customer information

Cost / License

  • Subscription
  • Proprietary

Application types

Platforms

  • Online
Services
Deal information
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Deals
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Features

Suggest and vote on features
  1.  Kanban Board
  2.  Subtasks
  3.  Reminders
  4.  Support for @mentions
  5.  No Coding Required
  6.  Multiple Account support
  7.  Calendar Integration
  8.  Goal Tracking
  9.  Customer Segmentation
  10.  VoiP Calls
  11.  Real time collaboration
  12.  No Tracking
  13.  Two-factor Authentication
  14.  Cloud Sync
  15.  Recurring Tasks
  16.  Sales Management
  17.  Team Collaboration

 Tags

  • sales-pipeline-management
  • saas-crm
  • sales-tracking
  • deals-pipeline
  • sales-pipeline
  • saas-for-business
  • Sales
  • sales-automation
  • sales-crm

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SmartCRM by Binotel information

  • Developed by

    UA flagbinotel

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription that costs from $32 per month.

  • Alternatives

    7 alternatives listed

  • Supported Languages

    • English
    • Russian
    • Ukrainian
SmartCRM by Binotel was added to AlternativeTo by oar-binotel on and this page was last updated .
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What is SmartCRM by Binotel?

SmartCRM by Binotel is a cloud-based customer relationship management (CRM) system developed by Binotel, a Kyiv-based provider of business communication solutions founded in 2011. It targets small to medium-sized businesses in retail, services, automotive, energy, real estate, and B2B sectors, centralizing sales, client data, and communications to resolve fragmented workflows, manual entry, and lost opportunities through an integrated, scalable platform aligned with local practices. The customizable sales funnel tracks deals from lead to closure with visual progress, interaction history, and action prompts to spot and fix delays. The 360-degree client database centralizes logs (calls, emails, notes), deal info, inquiries, and needs for fast, tailored interactions and outcome analysis. Telephony integration via Binotel’s Virtual PBX handles calls, records conversations, and tracks misses inside the CRM, auto-linking to profiles without tool-switching. Task automation creates daily workflows by deal stage—reminders for calls, proposals, or escalations—cutting routine effort and preventing overlooked leads. Analytics offer ready and custom reports on metrics, failure causes, client trends, and forecasts for informed choices without technical expertise. Over 100 integrations connect to messengers (Viber, Telegram), payments, and delivery (Nova Poshta) for fluid data flow. Security uses encryption, role-based access, and local compliance for configurable permissions. Setup completes in 60 minutes with expert setup, migration, and training for instant use. Support runs unlimited seven days a week by phone, email, or chat. Accessible on web and mobile (Android/iOS) in English and Ukrainian. Used by over 20,000 companies, SmartCRM draws on Binotel’s 12-year communications background for a dependable, localized tool. It stands out from Pipedrive or Zoho with strong telephony and quick onboarding, suiting teams wanting simplicity plus power. From e-commerce lead volumes to B2B nurturing, it drives growth via optimized processes and clear insights.

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