The best Help Desk alternative to Shiftmail is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Interakt or Sugester. If that doesn't suit you, our users have ranked more than 100 alternatives to Shiftmail and four of them are Help Desk Platforms so hopefully you can find a suitable replacement.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Sugester is a cloud-based CRM, helpdesk, live chat and project management solution - our easy-to-use browser interface allows you to manage your entire company without ever leaving the browser.
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