Shelvdon icon
Shelvdon icon

Shelvdon

Shelvdon is repair ticket tracking software for service-based operations. Staff can create tickets in under 30 seconds by capturing customer details, service notes, and shelf or bin locations. Ticket statuses are updated with a single tap, streamlining workflows and reducing...

Shelvdon's intuitive backroom processing board featuring a clean, neo-brutalist Kanban UI. Effortlessly track tickets across Todo, In Progress, and Done states with customer PINs, phone numbers, repair notes, and quick search functionality.

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Shelvdon's streamlined new service intake form for quick order creation. Easily capture customer details, phone numbers, SMS notification preferences, service presets, item descriptions, and estimated pricing in a clean, distraction-free interface.
Shelvdon's tabular list view built for high-volume stores. Quickly filter, search, and manage tickets with at-a-glance visibility over customer details, inline status dropdowns, physical shelf tags, due dates, prices, and creation timestamps.
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Shelvdon's ticket completion modal prompting automated SMS dispatch. Displays customer details, target phone number, and a live transactional message preview containing pickup instructions and the customer's unique verification PIN.
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Features

Properties

  1.  Lightweight

Features

  1.  Real time collaboration
  2.  No Coding Required
  3.  Task Time Tracking
  4.  Kanban Board
  5.  Cloud Sync
  6.  Ad-free
  7.  SMS Messaging
  8.  Notifications
  9.  Workflow Automation
  10.  Order Management

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Shelvdon information

Shelvdon was added to AlternativeTo by Harry Y on and this page was last updated .

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What is Shelvdon?

Shelvdon is repair ticket tracking software for service-based operations. Staff can create tickets in under 30 seconds by capturing customer details, service notes, and shelf or bin locations. Ticket statuses are updated with a single tap, streamlining workflows and reducing training needs. Upon repair completion, Shelvdon sends automated text notifications with secure pickup pins and rack locations to minimize wait times.

Pickup reminders on day seven and day fourteen help reduce abandoned repairs and free shelf space. Shelvdon integrates with existing systems without infrastructure changes and supports multi-user access for real-time collaboration. Accessible on desktops, tablets, and mobile browsers, Shelvdon sends text notifications without requiring app downloads.

It prioritizes data security by sharing only transactional updates and avoids using customer data for marketing purposes. This ensures that your customer's data remains safe and secure while still enabling efficient communication and ticket tracking.