SABIO is described as 'SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent' and is an website in the File Management category. There are six alternatives to SABIO, not only websites but also apps for a variety of platforms, including SaaS, Self-Hosted solutions, Cloudron and Mac. The best alternative is Confluence. It's not free, so if you're looking for a free alternative, you could try Shelf.io. Other great sites and apps similar to SABIO are MindTouch (Paid), USU Knowledge Management (Paid), Matterial (Free Personal) and Bookplay (Paid).
USU Knowledge Management is a knowledge management solution that helps your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.