SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.
SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone. More Info »
The Main Features:
- Transparent structuring of knowledge along the SABIO Tree-of-Knowledge.
- Extensive search functionalities for the knowledge base
- Intuitive text editor for creating compelling and accurate entries
- A rating and feedback system for measuring the performance of entries
- Inclusion of external documents like e.g. MS Office
- Integration into customer service software like Zendesk and Freshdesk
- Mobile ready, search on the fly
- First 30 Days are free!