Roon

It's not just music player, but also complete online and offline music manager, all in one tool for music library....

An incredibly expensive service that has zero support, and is generally not very good at what it promises to do.

After buying roon labs I found it just crashes constantly, I tried to go to the support with the errors logs, but the staff just ignore support requests. The only support you'll get is from the community, which just tells you buy different hardware. So when the issues persist with different hardware you just get ignored.

The main draw of roon is a music player that can "just works", that takes your whole music collection and lets you play effortlessly with smart playing system that ties all your music together and automates cleaning up your collection. However roon is terrible at these things. Plex does what roon promises to do much better, and it ten times cheaper. Plex allows you to add your entire music collection to the library, adds album art, artist art and biographies, lets you play from any device anywhere, both locally and through the internet, and again is ten times cheaper. So as a roon lifetime owner at $830, I struggle to understand the point of roon. Roon is just terrible at being a music player. It's "inteligent" feature Roon Radio, which is meant to seemlessly pair your music so that when you play a song it intelligently finds more music from your collection to play is just no better than shuffle. It pairs heavy rock with soft trance, it pairs EDM with a cappella. I've never seen such a terrible "smart playlist" in a player let alone something that costs $830. A decade ago I used to use the free Audio Galaxy which had a flawless equivalent, I also used to use Pandora around 20 years ago which was pretty much flawless at pairing music, so I don't understand how much an expensive player does such a terrible job 20 years later. I'd recommend anyone thinking of getting Roon, just don't. Try Plex Amp instead.