Send a Net Promoter Score ® survey to your clients and start gathering, analyzing and acting on the received customer feedback.
Retently will send your customers a single question survey. They’ll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey responses.
Here's how it works:
1. Customize the survey
Easily customize your NPS survey email with your logo, images, fonts, and colors so that it matches your brand's identity. More Info »
2. Import customers' data
Add your customers manually, upload a CSV file or import them via one of our integrations with various CRM, email marketing, helpdesk, marketing automation and billing products.
3. Measure customer satisfaction
Send the survey to all or a few customers right away. Update the automation settings to match your business requirements.