14 Like

Steps Recorder

Steps Recorder (called Problems Steps Recorder in Windows 7), is a program that helps you... Created by Microsoft

Free
Windows

Troubleshooting errors for a remote user can be very difficult since you can’t actually see what’s happening on the remote system. Often it comes down to a user saying he didn’t click a button, open a program, close a program, or so on. The new Problem Steps Recorder (PSR.exe) allows you to see exactly what’s going on, documenting every action that takes place on the system experiencing problems.

The Problem Steps Recorder tool is a simple screen capture utility that grabs screenshots whenever a mouse move or click is made and documents all the data into a zipped MHTML report page that can be sent off directly to the help desk. Every step of the user’s actions is logged complete with a screenshot with the item highlighted, and it even allows the user to provide commentary on specific details. ... More Info »

Steps Recorder is listed in

Screen Recording

Link to official Steps Recorder site

Official Website

Features

Customer Feedback Screenshot Tools Add a feature

Category

Business & Commerce

Tags

problem record-steps troubleshooting

Steps Recorder (sometimes referred to as PSR) was added by isamux in Sep 2010 and the latest update was made in Jul 2019. The list of alternatives was updated Jul 2017. It's possible to update the information on Steps Recorder or report it as discontinued, duplicated or spam.

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