Pinboard is a bookmarking website intended for people who want to reliably keep track of large numbers of links. Its goals are to be useful, fight bloat, keep things fast, and stay small. Social bookmarking for introverts. m.pinboard.in
Pinboard is the closest thing out there to a Delicious replacement. It basically _is_ Delicious, which is why [Pinboard acquired Delicious' carcass in June 2017](https://blog.pinboard.in/2017/06/pinboard_acquires_delicious/). Unlike Delicious, you pay for Pinboard. This would be fine, good even, if development wasn't dead and customer support existed, like, at all. But stagnant development and nonexistent support are what you get for $11-$25/yr. More than anything, you're paying for the dev to be a Twitter activist on [the official Pinboard Twitter account](https://twitter.com/pinboard). I happen to agree with his politics 95% of the time, but, man, I'm not paying him to rant into the void, especially on a company account. (Perhaps what gripes me most is I don't see evidence that this form of protest changes much of anything, but I digress...) [He says he's "retired" from the tweeting game](https://twitter.com/Pinboard/status/1060219571620249607), but I'm skeptical. Addictions to social media don't go away that easily for most people. _I've been with Pinboard for nearly three years now, and these are my problems with it:_ **There's NO support.** I've tried contacting Pinboard twice—[once in July 2018 through Twitter](https://twitter.com/iamfantastikate/status/1016734942233890818) and once via email (6 days ago)—and have received NO RESPONSE. The [Google Group for support](https://groups.google.com/forum/#!forum/pinboard-dev) appears to be a dead end, too. **Development is DEAD or nearly so.** Users have been waiting _years_ for the ability to do basic things, like edit tag names or merge tags (my biggest want/complaint). The dev neither puts in the work nor responds to users. He stopped updating [the Pinboard blog](https://blog.pinboard.in/blog/) in July 2017. In the last post, [he bragged](https://blog.pinboard.in/2017/07/eight_years_of_victory/) about how great his service is. In it, he revealed he's raking in _at least_ a hundred grand a year from what's a mediocre effort (29,000 users at $11 a head ain't bad at all, even after factoring in business costs) and that he's traveling about for a [political organization](https://techsolidarity.org/) he's founded. I'm fine with him making money, and I feel his organization is a much better (and no doubt more successful) outlet for his political efforts than Twitter. What annoys me is his blog post also reveals his travels mean he ignores the site and "a backlog of very, very, very irate messages." Those are his words. Gee, I wonder why everyone's so irate? If you can't manage your service yourself, hire some underlings. If you can't manage your service or hire employees/contractors to do it for you, your service is going to die. Pinboard could likely pay contractors a good hourly rate. If only it would hire them in the first place. **There are no official phone apps.** This has never been a deal-breaker for me, but I do find it ludicrous in 2018. The site, despite being text-based, isn't even responsive on mobile. Smartphones have been around for well over 10 years. **Pinboard is fugly.** It looks about [like del.icio.us did back in 2005](https://web.archive.org/web/20050916215933/http://del.icio.us/). It gets the job done, I guess, but it could be so much more. The dev could do the apparently unthinkable and hire a designer to give the site a bit of color and improve usability. While I would never want it to become the overwhelming visual buffet that linksharing services like Pocket are, it could really use a facelift. It's not getting one, as far as I can tell. **Final Thoughts:** My subscription to Pinboard expires next month, and I don't plan to renew. It's always been almost exactly what I want, but watching Delicious, and now Pinboard, die a slow, awkward death due to mismanagement gets old. Sadly, no other service quite compares (yet). But I'm done paying for what's little more than a glorified database of my own links. I may return if things change, but I'm not hopeful in the least. Right now, I'm trying out [BookmarkOS](https://alternativeto.net/software/bookmarkos/), which is a different concept, but could be good if it adds some more sharing/public features and options. It's really absurd that no one seems able to manifest a basic linksharing service/utility without eventually running it into the ground.