OMQ self service icon
OMQ self service icon

OMQ self service

OMQ self service enhances existing contact forms with a self-learning knowledge base. Therefore, the development of tickets will be avoided and the service level increased. New employees would particularily benefit from this intelligent support.

1. Enter a request Your customer would like to ask a question to your company and therefore enters a request into your contact form.

Cost / License

  • Paid
  • Proprietary

Platforms

  • Online
2. Choose a question While the customer enters their request, similar questions appear on the side. They click the appropriate question.
3. View an answer A window with the question opens. The customer immediately gets a solution, doesn't send the form and you don't have to manually edit the question.
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Mobile
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Features

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  1.  Customer service
  2.  Knowledge base

 Tags

  • customer-self-service
  • employee-self-service-protal
  • online-self-service
  • website-self-service
  • self-service
  • Customer Support
  • support-software

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OMQ self service information

  • Developed by

    DE flagOMQ GmbH

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    0 alternatives listed

  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce
OMQ self service was added to AlternativeTo by OMQ_GmbH on and this page was last updated .
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What is OMQ self service?

Increase your service-level with the OMQ self service and OMQ plug-in. Our intelligent knowledge base supports your customer service and company.

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