Apps tagged with 'website-self-service'

All apps in Apps tagged with 'website-self-service' category. Use the filters below to narrow down your search. 
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  1. AnswerDash icon
     1 like

    For companies with an online presence who have high customer support costs, AnswerDash offers “answers in a click” that will reduce up to 50% of assisted service support inquiries.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    AnswerDash screenshot 1
  2. OMQ self service enhances existing contact forms with a self-learning knowledge base. Therefore, the development of tickets will be avoided and the service level increased. New employees would particularily benefit from this intelligent support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    1. Enter a request
Your customer would like to ask a question to your company and therefore enters a request into your contact form.
    2. Choose a question
While the customer enters their request, similar questions appear on the side. They click the appropriate question.
    3. View an answer
A window with the question opens. The customer immediately gets a solution, doesn't send the form and you don't have to manually edit the question.
    +2
    Mobile