MessageBox was created to fill the vaccuum in effective task or job management within Hospitality and other verticals. It is based on three main pillars :
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REALTIME COMMUNICATION : Everything in MessageBox is built around chat. This is to ensure communication between employees is realtime on any and all issues. So Request based chats and Task based chats were introduced keeing this in mind.
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SIMPLICITY : MessageBox is really simple to use. Its UI is intuitive and built like a normal consumer messaging app to ensure faster adaptation. Enough training material including videos are available explaining everything about the application.
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ECONOMICAL : We believe in delivering maximum value for your dollar spent. So we have built in a way that all tiers of companies would be able to use without feeling the pinch.
So for the first time, we created an app for the hotel industry which can be downloaded, installed and operational in 5 minutes. Similar apps were extremely costly, required a lot of training and did not have real time communicaiton like a normal messaging app.
We built the following features within the app :
PRIVATE CHATS
GROUP CHATS
CREATE JOBS
ASSIGN JOBS
ACCEPT JOBS
COMPLETE JOBS
CLOSE JOBS
SUPERVISOR DASHBOARD
SUPPORT STAFF DASHBOARD
PROJECTS & TASK MANAGEMENT
CENTRALIZED JOB TRACKING
AGENT DASHBOARD
SERVICE STANDARD MONITORING
RESET SERVICE STANDARDS
APP & EMAIL ESCALATIONS
PLANNED MAINTENANCES
LOCATION MAPPING
ONLINE REPORTS
INTERNAL APPROVALS THROUGH CHAT
AUTO ASSIGNMENT
SERVICE AREA MAPPING AND CHECK-IN
MULTI PROPERTY
All on the mobile. With chat wrapped around all features. That in short is MessageBox.