

LabiDesk
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LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Features
- Knowledge base
- Widgets
- Helpdesk Ticketing
- Chat widget
- Customer service
Tags
- mailboxes
- Live Chat
- Chat
- customerservice
- self-service
- IT Helpdesk
- Customer Support
- knowledgebase-management
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Post comment/reviewWhat is LabiDesk?
LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads.
- Customizable HelpCenter with Articles & FAQ for Self Service;
- HelpWidget with automatic replies, to reduce the number of incoming requests;
- Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
- Canned Responses/ Macros for your Agents;
- SLA, Department and Agents Roles, and Routing.









