iSpring Suite Reviews

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We began using online quizzes in the mid 2000’s with clients and for our own applications. It was a challenge to find a quiz development program that had all of the features we needed. In the last ten years, our collection of quizzes has grown both in size and quality. Our popular Learning Nurse public education website now hosts 160+ nursing quizzes with over 12,000 questions. We have also developed and maintain over 100 more quizzes and exams for various clients.

In 2016, we decided to switch all of our quizzes to iSpring’s QuizMaker. We carefully evaluated many other popular quiz software programs, and determined that QM was the best choice. We were aware of iSpring products earlier, but it wasn’t until iSpring 8 that we felt their software had become among the best in the market. Conversion was not an easy task. We hired someone to basically do it manually, which took several months. We’re glad we did it!

Previously we had used about a half a dozen other quiz programs. One thing we really liked about QM was the layout and ease of use. Compared to competitors, it was easy to learn and use; there was essentially no learning curve. Other features that we really liked were: multiple output options that were suitable for different applications; and with their player app, the quizzes could be completed on desktops, laptops, tablets and smart phones AND downloaded for offline use. The quizzes could handle different media – images, videos and audio.

There were enough options for creating custom templates to match various corporate styles. QM is available in 64 bit, so that working with a final exam with 450 questions is a breeze. The software allows us to ask for, and capture, additional test taker data; send e-mail results to the instructor or teacher; and optionally send e-mail results to the student and/or anyone else he or she wishes. QM is remarkably stable and reliable; even though hundreds of quizzes are completed every day, we have yet to hear any complaints of problems from our users.

For our own test applications, we do not use an LMS. However, we do want to track the quiz results for research and evaluation purposes. So one important feature that iSpring QuizMaker has is the ability to easily send a set of quiz variables to a server. We send quiz results to a php script that passes data on to a Certificate program, and also to a MySQL database table. None of the other quiz programs we look at had that capability; they all said that was the job of the LMS.

Another big positive for us is that iSpring is continuously improving their programs. When we first acquired QuizMaker, it was great but still missing several things we would like to see. We would regularly send in feature requests. Unlike most other vendors we deal with, iSpring programmers have implemented ALL of my requests regarding QuizMaker. (Although these frequent updates and enhancements are welcome, they do cause us a fair amount of work to update and republish all of our existing quizzes).

In using dozens of software programs over the last few decades, we have discovered the importance of technical support. In our experience, iSpring has one of the best support systems! Usually, I can instantly get an answer to a technical question using chat at their website. For more complex questions, I can submit a support ticket that is responded to within a day or so. I am also impressed by the fact that iSpring technical support staff really seem to care about “my” problem and are willing to take the time and effort to thoroughly investigate it, fix it or at least provide a reasonable workaround. This has certainly not been our experience with other vendors.

Here is a recent example of going the extra step to serve a client. We noticed that after a recent update of QuizMaker, there was an issue with the audio sounds on the feedback slides. For all of our quiz feedback slides, the audio player controls became enabled. While this is a very useful feature, we prefer our audio feed to play automatically. The only way to change this, if we wanted to update our quizzes to this version of QM, was to do it question by question. Given the fact that we manage some 15,000 questions, this would have taken us months to do.

So I notified iSpring of this audio playback issue providing specific information on how to replicate it. (This issue probably did not affect most developers since we are likely a rare group that provides audio feedback). So I offered to pay iSpring to develop a custom script for us to fix it. However, iSpring acknowledged the issue immediately, and informed me that they would fix it in the next release. I was expecting to wait months before I could update my quizzes. But within 5 working days, iSpring send me a link to the fixed version so that I could download it. I was impressed!

I was even more impressed when several days later, they publicly released an update to QM which not only fixed that audio issue, but also added several new enhancements! Now that is excellence in customer service and support! None of the other vendors I deal with have ever come even close to providing this level of service.

In conclusion, iSpring QuizMaker is the best quiz development software on this planet! Their technical support and customer care is extraordinary! I highly recommend QuizMaker and iSpring.

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Our company runs a franchise network of over 300 pizza restaraunts all over the world and we use iSpring to create interactive e-learning courses for our partners and restaurant managers.
Before, we hosted live webinars to teach our franchisees but this approach proved itself ineffective. Back then, we were only capable of teaching ~70 managers a month. Now that we have our own learning portal and an in-house team of content creators, we have 400 students enrolled in the training and 1-2 new modules coming our every week.
iSpring has some really cool features like quizzes and dialogue simulations which helped us make our training more appealing to users.
It’s easy to learn and easy to use so I’d recommend it to anyone who wants to start their own corporate training in short time, all on their own.

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iSpring is exactly what I was looking for. I’m developing an elearning platform with moodle and creating the courses with PowerPoint. iSpring is well integrated with PPT and is very easy to convert my courses.

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I found iSpring while looking for more interactive training programs. I am so happy I found them. The program is easy to use, it makes training lessons fun and the customer service is wonderful! They were there with every question I had, and they were happy to help. There are many quiz choices, the program sens us the results. I had a sample training session up and running within an hour! I love this program.

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It's very good software. You can make good eduation system. or good presenter.

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Ispring is not one of the best e-learning authoring tool, it is the best!
I use this software for ... 6 years!
each update improves the software with new cool stuffs! I really appreciate the intuitiveness of the software, the simulation tool, and the content library. And if I have a problem (it is rare) the support team answer almost immediately!

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iSpring is a useful tool to deploy training content and interactive content in a variety of ways. I have found it useful to create content for internal training (deployed on our LMS), marketing content, and business presentations. The features in the suite allow for a variety of customization including narration and interactions. iSpring has an active community of users sharing best practices, and the company offers many webinars and training to share new features.

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Effective, easy, and has great and quick customer support.
Integration with PowerPoint to adapt presentations to trackable eLearnings.
It could use a few more quiz question types and features, e.g. drag and drop.

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I have been using iSpring for the last few months and I'm VERY pleased with it's capabilities. I have average to better than average computer knowledge skills and I regularly use PowerPoint. After checking out various similar software programs like Articulate, Captivate, and others, I selected iSpring and found it to be very easy to use and learn, they have lots of tutorials on Youtube and their website, and they're very responsive to questions. The level of service is excellent! This program allowed me, a one-person "department" to get going with little assistance. I think the product is great, and I get a lot of features for the price paid. Best part, it's EASY to use.. I hate having to study to learn how a product works. I tried Articulate a few years ago and was left thinking ???? How do I do this? Not so with iSpring, I recommend it with two thumbs up.

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Totally enjoyed using iSpring. It's pricey but easy to use, stable and was able to do what I needed it to do. Definitely highly recommend it.

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iSpring is a super versatile program that can allo...

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With over 10 years of eLearning experience in pharmaceuticals and academia, I have to say that iSpring is a super versatile program that can allow anyone to be able to easily and quickly create online content, with interactions, engagements, and quizzes.

I have been using it for over 7 years now (after the fall of Flash), and in terms of speed, Production timelines are always cut down when using iSpring.
I prefer it's visual output over most rapid authoring tools. It scales great to any browser/device.

It is the most powerful plugin I've used.

Clients are also able to make their own changes without having to learn new software (or spend a fortune on a new license); and having the source document being in PowerPoint, allows for easy re-purposing of content for internal presentations, live trainings, etc.

Their support team listens to the community, which is amazing. I've requested some features over the years that have been implemented. It's great to be able to feel part of a team that works toward a common goal; making eLearning incredible.

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The iSpring Suite is intuitive and powerful to be a PowerPoint add-on! I am in the process of making a significant amount of training presentations for my company, of both a technical and customer service nature and find it to be an integral part of the process. With the ability to do everything from record audio and video, directly from the add-on, to my personal favorite, the quiz builder! It makes learning less like torture and overall more interesting!

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Extremely easy and reliable app for course authoring.

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We had done a lot to elaborate powerful, engaging and communicative eLearning courses for SAP iin the past, in Flash, in HTML but came out with a lot of problems. We have just purchase iSpring Suite started to rework our existing courses into Powerpoint, Publish with iSpring and there it is, a clean, elaborate and smooth communication with SAP LSO (that is a real challenge) in just one click.

Well done.

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