Helpware

We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands.

Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services.

We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences.

• Digital Customer Experience: We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.
• Content Control and Verification: Helpware offers business process outsourcing and technology safeguards including Content Moderation, Fraud Prevention, Abuse Detection, and Profile Impersonation Monitoring.
• AI Customer Service: It’s our gateway to AI-driven customer service excellence. Our advanced AI solutions not only respond to your needs but anticipate them.
• Back-Office Support: We specialize in back-office support and transaction processes, including Research, Order Processing, Data Entry, Annotation, Content Moderation, and QA.
• Data Labeling: Elevate your AI models with our precise, expert-driven image and video annotation solutions, designed to enhance accuracy and performance.
• Human in the Loop: Helpware provides creating both learning and experience models: Driving outcomes through fully integrated API human task support.