Gainsight Alternatives

Gainsight is described as 'Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com' and is a team collaboration tool in the office & productivity category. There are more than 25 alternatives to Gainsight for a variety of platforms, including Web-based, iPhone, Android, Windows and SaaS apps. The best Gainsight alternative is eXo Platform, which is both free and Open Source. Other great apps like Gainsight are HumHub, Bitrix24, Alfresco Community Edition and Microsoft SharePoint.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    A lightweight easy to use social collaboration platform helping small and medium sized teams to achieve their goals with more productivity. User experiences based on neuroscience and positive psychology underpin a supportive communication and collaboration environment, which...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPad
     
  2. SmartSupport icon
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    SmartSupport is a cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    Staircase AI is a pioneer in customer relationship intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into human insights that are impossible to track with the naked eye.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  4. Copy a direct link to this comment to your clipboard

    Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. BizChat icon
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    BizChat is an enterprise collaboration app that allows public & private chat, access employee directory, get news feed and set your to-do-list. It’s a great tool to help businesses connect people & information.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  6. Beatchurn icon
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    Churn is one of, if not the hardest parts to manage for any Software-as-a-Service (SaaS) company. Having access to the right customer data is vital in your battle against churn. Beatchurn provides you and your Customer Success team with the right tools to fight revenue churn.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  7. Totango icon
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    Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
     
  8. Copy a direct link to this comment to your clipboard

    Teamstinct - the online team communication tool.

    A simple, secure and FREE team communication tool to help virtual teams communicate more effectively.

    100% Online, 100% FREE Simple and secure team communication tool Designed for virtual and office-based teams Fast, responsive.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
     
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